Technician Management Information Systems
Salary Range $48,500 – $63,000
DUTIES: Under supervision of the Information Technology Operations division head, assists in the implementation and maintenance of computing components such as servers, networking appliances, desktop PCs, laptops, tablets, cellular devices, printers, and other peripheral devices; assist in supporting information processing system operation; updates and analyzes application software problems; implements and monitors management information systems; analyzes and troubleshoots information processing program; performs system maintenance; installs hardware and software on servers or workstations; performs help desk support responsibilities; Assists in development, implementation, and maintenance of Local Area Networks (LAN) and/or Wide Area Networks (WAN); maintains centralized, decentralized, and remote network services; maintains network security and data integrity; To troubleshoot and resolve network problems, monitor overall performance, and conduct upgrades as required. In addition, will be the primary lead in filling Open Public Records (OPRA) requests. Performs other related duties as required.
REQUIREMENTS: Applicants must have completed sixty (60) semester hour credits from an accredited college or university, and one (1) year of experience in work involving information systems including responsibility for gathering, compilation, retrieval, maintenance, and distribution of technical information in a public or private organization, or in providing user support and solving user problems in a help desk or related environment. Applicants who do not possess the required education may substitute additional experience as indicated on a year-for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience. Twenty-four (24) semester hours credits in Computer Science, Information Technology, or a closely related field from an accredited college or university may be substituted for up to two (2) years of the required education. Possession of a valid New Jersey Driver's License.
KNOWLEDGE & ABILITIES: Knowledge of the principles of computer operations; basic networking concepts & general network troubleshooting; Ability to operate a computer, network, software application systems and its peripheral devices via supplied manual(s) and/or available training courses, and to apply these skills to the unit’s needs after a period of training; To physically lift, move, and position networked devices including but not limited to printers & PCs; To learn new procedures accurately and rapidly and to follow oral and written instructions; To learn new technologies and adapt to changes in the information technology environment; To learn to diagnose and solve technical issues efficiently; To keep current with cybersecurity best practices to ensure the safety and integrity of the organization’s data and systems; To work independently or in a team environment
Hours: Thirty-five (35) hour per week; Monday through Friday, 8:30am – 4:30pm
Note: Offers of employment are contingent upon successful completion of physical fitness screening including drug testing.
Applicants should submit a cover letter and resume:
Cumberland County Department of Personnel
HR@CumberlandCountyNJ.gov OR complete an application on-line and upload documents at: https://www.cumberlandcountynj.gov/jobs
Open Until Filled
Cumberland County employment is governed by the rules and regulations of the NJ Civil Service Commission. The County of Cumberland is an equal employment opportunity employer. We are committed to recruit and hire qualified individuals without discrimination and regardless of race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, breastfeeding, gender identity or expression, disability, liability for military service, affectional or sexual orientation, atypical cellular or blood trait and genetic information (including the refusal to submit to genetic testing).